Westbase Technology have recently updated our Best Practice Guides to In-Vehicle Networking, which showcase the benefits of leveraging an in-vehicle networking solution for the Emergency Services, Fleet and Public Transport sectors respectively.
In today’s business world, organisations are constantly looking to improve their customer services, drive more efficiencies and productivity, and streamline their operational processes – and on-the-road connectivity can help to deliver these goals. By extending enterprise networks to the road, mobile workforces can access and update centralised systems from anywhere, as well as connecting other field technologies as required. This enables them to do more on the go, as well as improve field and head office information sharing.
In-vehicle networking enables:
- Improved fleet monitoring and tracking to optimise customer services whilst improving internal processes
- Improved information sharing and streamlined workflows
- Dynamic deployment of field resources, ultimately improving the customer service delivered
- The implementation of new field technologies with ease
An in-vehicle network can connect multiple applications on the road, but the most in-demand requirement is to deliver a mobile WiFi hotspot. A WiFi hotspot allows mobile workers to access centralised systems with their mobile, tablet or laptop devices using fast and reliable Internet, allowing them to provide status updates and report back to head office, as well as access any centrally held information from the road.
A WiFi hotspot can also be great for public transport organisations looking to deliver improved efficiencies and more expansive customer service capabilities such as passenger WiFi.
For emergency fleets, a WiFi hotspot can be a key enabler. A WiFi hotspot in an ambulance, for example, gives paramedics the ability to access and update patient records on-the-go and the capability to inform the Accident and Emergency department of essential patient stats whilst at the scene or in transit.
The ability to transmit real-time telematics over the same cellular connection can also be a benefit for many organisations, allowing the transmission of real-time information about the fleets’ performance and driver behaviour, as well as key information around fuel-management and dispatch optimisation. This enables business fleets to become more cost-effective and efficient. For the emergency services, telematics and location data can be taken a step further again and used to help improve response times. An in-vehicle networking solution can provide connectivity for Advanced Vehicle Location Service (AVLS) applications. Enabling AVLS provides emergency response despatch teams with the best routing information and real-time location services; allowing them to better track and assist emergency response fleets on route to and from incident scenes.
In-vehicle CCTV is another increasingly common application which a 4G LTE solution can support. Fleet vehicles carrying high security items now frequently feature in-vehicle and body worn CCTV equipment to better manage the risk associated with transporting such cargo or being in critical situations. Public transport vehicles also frequently feature in-vehicle CCTV equipment to improve passenger and driver safety, and to help resolve insurance issues in the case of accidents. By connecting in-vehicle CCTV over cellular, businesses can instantly access and retrieve incident footage from anywhere; ideal for critical situations where footage needs to be accessed quickly or in cases where the vehicle cannot return to depot.
Westbase in-vehicle networking products are purpose built for transport applications. With their ruggedised casing and many vehicle-specific features, our enterprise-grade 4G LTE in-vehicle networking solutions can support multiple applications from a single device, unifying on-the-road communications. In addition to the examples outlined above, such a solution can also be used to connect e-ticketing, Point of Sale, digital signage, and mobile asset tracking applications, plus industry-specific technologies such as cold chain monitoring or ANPR.
Download the Best Practice Guides Now – Choose from Fleet, EMS or Public Transport Options
Follow the link to download “Optimising Your On-The-Road Connectivity: Best Practice Guide for Fleets“.
Follow the link to download “Optimising Your On-The-Road Connectivity: Best Practice Guide for Emergency Services“.
Follow the link to download “Optimising Your On-The-Road Connectivity: Best Practice Guide for Public Transport“.