What information do we collect?In order to provide you with information about our services and products, we may collect personal information about you from our website, telephone conversations, sales and transactions, emails, application forms and written communications. We may, for example, keep a record of your name, address, email address, telephone number and the nature of our contact. Telephone calls may be recorded for training and quality purposes.
We may supplement the information that you provide with other information that we receive from third parties.
Please let us know if any of your personal information changes or is inaccurate by email or by writing to us at the address shown below so that we may keep our records up to date.
We will use the personal information we hold to communicate with you, to keep you informed about Westbase Technology and its activities and of particular products, goods, services, events and special offers that may be of interest to you and to improve the quality of our service.
Disclosure of your informationWe may pass your information to carefully selected organisations or companies with whom we have a business relationship.
SecurityWe take the security of your information seriously. We have security procedures in place to protect our customer database from loss and misuse, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of the personal information contained within it.
This website contains links to other websites. We are only responsible for the privacy practices on this website. We recommend that you check the privacy and security policies and procedures of each and every other website that you visit.
What to do if you do not want to receive marketing informationYou have the right to prevent marketing information being sent direct to you. If you prefer not to receive information from us or from any other organisation or company to which we may disclose your information, you can opt out of further marketing by writing to us by email or mail at the address shown below.
Your rights to access your personal informationYou may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.
– Marketing Department, Westbase Technology, 2 Lodge Way, Severn Bridge Industrial Estate, Caldicot, Monmouthshire, NP26 5PS